NOW OFFERING AFTERPAY | FREE SHIPPING ON ORDERS OVER $120 | Standard Shipping $8.95* (excludes heavy & mid weight goods)

Help / FAQ's

OUR DOORS ARE BACK OPEN!

Welcome back, Melbourne! We are back open to the public from 10-5 Monday-Saturday at both our Brunswick and Hampton East locations. We have QR codes to check in at the front door as well as a manual sign in sheet. Masks are required - we have masks and hand sanitiser in case you need them.

Currently our stores have a limit of 10 customers at a time according to government density limits, so please be respectful and if the doors are locked just wait for the next person to exit.

We are still here doing click and collect as well as phone orders.

Click and collect - Browse our website for your art supply needs. At check out you will have the option of selecting collect from our Hampton East or Brunswick locations. Please keep in mind if Hampton East is selected the order can take a few days to be delivered to that location. When your order is ready you will receive a call to arrange pick up.

Call and collect - You can contact our staff at Brunswick on 9387 1331 or Hampton East at 9553 3663. Our friendly staff will take your order and payment over the phone. Once your order has been processed our staff will take information on when you're able to pick up.

 

SHIPPING

The following shipping rates apply to all of Australia.

Standard Shipping - NOW $8.95!

Standard shipping applies to carts totaling $119.00 and below. Excluding the addition of bulky/heavy goods or mid-weight goods.

Standard purchases $120 and above - FREE

Purchases $120 and above will receive FREE shipping. EXCLUDES heavy/bulky goods, which still incur the $19.90 Heavy Goods Charge. EXCLUDES mid-weight goods, which still incur the $14.95 Mid-Weight Goods Charge.

Mid-Weight Goods Charge - $14.95

Mid-Weight Goods Charge is an extra charge applied at cart when items that fall under mid-weight goods are added to your cart. This will be items that fall into a certain weight or size category that will thereby affect postage rates due to weight or dimensions.

Heavy Goods Charge - $19.90

Heavy Goods Charge is an extra charge applied at cart when items that fall under heavy goods are added to your cart. This will be items that are considered bulky or heavy that will thereby affect postage rates due to weight or size.

In the case of canvases further courier costs may apply so please be sure to contact us if you are wanting a quote on delivery costs to your location.

Interstate Shipping

Unfortunately there are certain goods that we are unable to ship interstate due to size or weight. For further questions regarding interstate shipping please contact us by phone or email.